Frequently we are asked questions such as:
"How will CPM affect our IT department?"
"Does CPM give IT an additional huge workload?"
"Have you had push back from IT departments on installing CPM?"
"What's the reaction you typically get from IT?"
We ALL want to keep IT as happy and stress-free as possible. So to answer your questions, and put your worries at ease, our own sales and IT departments came together to build this document.
Why IT Administrators like CPM
Cetrus Process Meter (CPM) is designed to minimize customer infrastructure and IT resources. Below are some key CPM attributes to minimize IT Administrator support.
User profiles are created automatically using pass-thru authentication. There is no need to import a list of users from Active Directory.
CPM’s architecture components were designed to require as few resources as possible: CPU, Memory, and network bandwidth.
Data stored in cloud
All use data is stored in the cloud.
CPM installation supports customer security best practices and does not require a reboot or end user acceptance to complete the initial installation or upgrades.
Customers can select whether to upgrade components automatically when upgrades are posted on the Cetrus website, be upgraded by pushing through administrative console.
Mass deployment tool support
CPM supports multiple mass deployment options, including PDQ Install, Group Policy and SCCM.
Supports multiple virtualization solutions
CPM agents have been implemented in multiple virtualization technologies including Citrix, VMWare, PDQ and Advance2000.
Components isolated from desktop applications
CPM’s Manager, Agent and Plug-ins are self-contained and do not interact with any desktop applications.
Click the button below for an easily printable and sharable version!