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Cetrus Blog

Process Meter V3.2 released – individual window and file session monitoring delivered

Posted by Erik Hoogerhuis on Feb 8, 2017 12:51:26 PM
We are excited to announce production availability of Process Meter V3.2. This release addresses a fundamental issue in reporting application use for application reimbursement or time tracking. That problem is how to easily associate an individual window and file session to a project and accurately report whether the window/file session is active or inactive.


On the surface, this seems like a simple problem. In reality, it is a lot more complex than meets the eye. Many engineering applications spawn multiple windows at launch - only one of which is visible to the user - so the issues requiring a solution include:

  • Which window(s) do I monitor?
  • Can I monitor a window independently of the application receiving a license?
  • What happens if an application window opens additional windows to expose functionality?
  • Is this a generalized approach across applications and vendors?
  • How do I define an active window?
  • How do I avoid overwhelming my data collection process and network with window status updates?

Our development team spent a lot of time looking at multiple implementation approaches to address the above questions, before settling on a monitoring approach that is accurate, does not require customer maintenance, does not overwhelm a customer’s network and is easy for Cetrus to implement and maintain.

Why is this important? If you want to bill for application use, you need a way to account for each active/in-use window and file session for billing to the right client. If you are a service firm whose professionals work on multiple projects simultaneously, you need to report where your people are spending their time. Lastly, we intend to monitor individual browser windows in a future release, and we needed an infrastructure that would support that capability.

Want to try the next generation of application monitoring?

Send a note to sales@cetrus.com. We’ll answer your questions and set up a trial so you can see we’re not blowing smoke.

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