Maximizing employee productivity requires providing access to all the tools they need when they need them. Maximizing profitability means minimizing unnecessary expenses. Specialty engineering, design or development applications are expensive and are used in an unpredictable manner. Finding the right balance is a difficult proposition.
License server log files can report which licenses are checked out and when they are checked back in. Many specialty applications restrict usage to exactly what the using organization is entitled to and when the entitled licenses are all checked out, additional requests are returned to the user with a license denied message. By looking at peak license check out and license denied messages, organizations can attempt to balance quality of service (loss of productivity while waiting or looking for licenses to become available) and cost (licensing additional copies to cover peak usage).
Problems with this approach include inaccurate or unavailable information:
- Checked out licenses may not be actively used for significant periods of time
- Sophisticated users can “park” licenses and mask their inactive state from a license server
- Applications with gradations of functionality don’t automatically revert to a lesser license if higher functionality isn’t being used
- Autodesk™ Suite licenses don’t identify the specific application being used
- Denied license messages are noted for “false positives” and are over-reported
Some applications are licensed in both stand-alone and concurrent manners. Organizations with mixed environments run into a further problem of not knowing what the usage is on the stand-alone licenses, preventing them from moving desktop licenses to the actual heaviest users.
Organizations that want to truly optimize their license usage need to know which of their checked out licenses are actually being used and what this usage looks like. Actively being used means exactly that – actively being used – contrasted with checked-out and not active. Once managers know what the checked out and true active license usage level is, they can start to look at business processes to identify checked out/unused licenses and return these to the base pool. These processes typically involve initially retraining employees using actual data to explain the financial impact of releasing non-active licenses. Managers can also look at actual usage needs to determine what the optimal license levels need to be for future license renewal and acquisition discussions.
Process Meter can provide you true usage data for trending and peak usage analysis. It lets you identify what percentage of your licenses are checked out and not used, and which users are actively holding on to licenses.
Send us an email at firstname.lastname@example.org com, and we’ll set up a no-charge trial so you can get an idea of how Process Meter can help improve your efficiency and increase your profitability.