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Cetrus Blog

Erik Hoogerhuis

Erik Hoogerhuis is a software industry veteran. He’s worked for a number of large enterprise firms including IBM and Oracle, and helped start direct and in-direct sales at early stage start-ups including Information Advantage (acquired), Informatica (went public), Pentaho (acquired) and Cast Iron Systems (acquired). Erik Hoogerhuis Vice President Sales and Marketing
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Recent Posts

What is the Application?

Posted by Erik Hoogerhuis on May 5, 2016 7:53:54 PM

This is the second in a series of posts that address the application use reporting question, “Who is using what application and for how long?” Last week we discussed some of the issues with identifying “who.” This week we’ll discuss the “what is the application” aspect of the question.

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Topics: Insider

Who is the user?

Posted by Erik Hoogerhuis on May 3, 2016 3:07:20 PM
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I just want to know who is using what application, and for how long

Posted by Erik Hoogerhuis on Apr 25, 2016 7:21:50 PM

 

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Monitoring as a Service

Posted by Erik Hoogerhuis on Mar 28, 2016 7:24:03 PM

Changes to software packaging and pricing are impacting application reseller revenues and forcing changes to their business model. Subscription licenses reduce perpetual license revenue by two-thirds up-front. New browser-based applications are typically easier to use and have a lower cost than equivalent packaged applications. Significant capital expenditures for software required management approval by several management levels. Many organizations thus packaged software and services to help justify the level of effort needed for approval, leading to larger projects and idle. Subscriptions, in contrast, aren’t capital expenditures so organizations are less inclined to make projects larger than needed. Enterprises can order software as needed, and need implementation and training support in smaller chunks.

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Real time is the next step in Software Asset Optimization

Posted by Erik Hoogerhuis on Mar 15, 2016 5:07:00 PM

Software Asset Optimization today is not actionable and is primarily addressed by solutions that use historical data to “look back” by providing usage information from registry readers or log files. Registry readers/scanners report the last time an application was used, but not usage duration. License server log file reading reporting tools provide historical usage information, but only for applications with concurrent user licenses. License server providers such as Flexera come closest to providing actionable information because they let the user organization release inactive licenses. Judging from the number of posts on the Autodesk Community Forums, changing the options files to release licenses is not as easy as it sounds.

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Topics: Insider

Real Time Application Use Data Visualization – APIs and Granular Data

Posted by Erik Hoogerhuis on Mar 9, 2016 1:46:27 PM

Accurately reporting on historical application use requires granular data. Granular data can be viewed as specific data elements: what application was launched, who launched it, where did the license come from, when did the license stop being used, when the window was re-opened, etc. The greater the number of attribute elements that can be gathered, the greater the ability to answer usage questions. Gathering attribute information typically involves consolidating data from multiple sources to create a mini-data mart. Data marts help ensure usage context information is available to assist in data exploration. Visualizing data in real time, in contrast, requires accessing a pre-defined subset of the data, and also typically involves comparing the data to some pre-set or easily calculated metric.

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Desktop entitlement compliance – “Come Armed with Usage Information”

Posted by Erik Hoogerhuis on Mar 1, 2016 12:33:06 PM

The process of verifying contractual entitlement compliance varies significantly by vendor, application/technology, and entitlement type and license activation. For our purposes, we’ll only discuss specialty desktop (downloaded) applications, with the license key being located on the desktop. Some vendors let users make from 1 to 3 copies to allow for back-up, or access on work and home workstations, or there may be only a contractual cap to the number of copies made (as in an enterprise installation).

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Application Over Licensing – How Much is Too Much?

Posted by Erik Hoogerhuis on Feb 19, 2016 12:04:00 PM

Maximizing employee productivity requires providing access to all the tools they need when they need them. Maximizing profitability means minimizing unnecessary expenses. Specialty engineering, design or development applications are expensive and are used in an unpredictable manner. Finding the right balance is a difficult proposition.

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Reading log files means getting coarse data

Posted by Erik Hoogerhuis on Jan 27, 2016 7:35:42 PM

Data reporting requires accurate data. While the data may be accurate, the granularity or degree of precision of the data impacts what the data can be used for. In addition, the timing for when data becomes available can restrict the data’s usefulness.

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Benefits of 3-Tier Architectures to Real-Time Reporting Solutions

Posted by Erik Hoogerhuis on Jan 20, 2016 12:04:14 PM

Our blog post from last week covered why we believe agents are a critical component of a modern and extensible reporting architecture. This week we’ll take a step back and look at why we believe 3-tier architectures are important in the internet age.

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